Tencia training is essential for your business and employees benefiting from the full potential of the Tencia ERP system. Without a comprehensive and structured training approach, employees will struggle to use the system effectively, impacting your business and your ROI.

The Importance of Tencia ERP Training

Training ensures that employees effectively utilise the comprehensive capabilities of Tencia ERP, leading to improved efficiency, data accuracy, and process optimisation across all departments. ERP training contributes to:

  • Understanding the System: ERP systems are complex and multifaceted, integrating various business processes. Without proper training, users may not understand the full capabilities of the system or how to use it effectively.
  • Efficient Use of Resources: Training ensures that employees can use the ERP system efficiently, reducing the time and resources spent on figuring out how to use the system.
  • Reducing Resistance to Change: The introduction of an ERP system often means significant changes in workflows and processes. Training helps in managing change by making employees more comfortable and confident in using the new system.
  • Data Integrity and Security: Proper training includes guidance on how to handle sensitive data within the ERP system, which is crucial for maintaining data integrity and security.
  • Maximising ROI: Well-trained users significantly increase the return on investment by fully utilising the system’s features.
  • Problem Solving and Troubleshooting: Well-trained users are more likely to solve problems on their own and make informed decisions, reducing the dependency on IT support for minor issues.
  • Adaptability and Future Growth: Training equips employees with the skills to adapt to future upgrades or changes in the ERP system. This supports the long-term growth and evolution of the business.
  • Compliance and Best Practices: Training could include education on compliance with industry standards and best practices, which is essential for regulatory compliance and operational excellence.

The success of Tencia ERP implementation is heavily dependent on training users. It ensures that the system is used effectively and to its full potential, which in turn drives business efficiency, productivity, and growth.

Module-Based Training in Tencia ERP

The Tencia ERP system offers various modules that different departments in a small to medium-sized business should be trained on:

  • Accounting: Training on the General Ledger, Cashbook, Debtors, and Creditors modules.
  • Sales and Customer Management: Focusing on Sales Orders, Contact Management, and Advanced Sales Analysis.
  • Inventory Management: Covering Stock, Serial Batch Tracking, and Special Pricing Matrix.
  • Purchasing: Training on Purchase Orders and the integration with inventory and accounting.
  • Financial Reporting and Analysis: Includes Tencia Report Designer and Analytical Accounting.
  • Additional Specialised Modules: Such as Job Costing, Payroll, Bill of Materials, and Fixed Assets, for job functions that would use the specialised modules.

Each department should be trained on the modules relevant to their specific functions to ensure optimal use of the ERP system. For more detailed information about Tencia training, speak to one of our business partners who also manage implementation and on-going support.

Timing and Phases of Tencia Training

Tencia training should typically be structured in phases that align with the implementation process:

  • Initial Training: Before the Tencia ERP system goes live, familiarising users with basic functionalities and the overall system layout.
  • Ongoing Training: During the early stages of implementation, to address specific questions and issues as users start to interact with the system in their daily work.
  • Refresher Training: Periodically, to keep users updated with any system updates, new features, or changes in business processes.
  • Advanced Training: For power users or those who require deeper understanding of complex functionalities.

Timing Tencia training appropriately ensures users are well-prepared to use the system effectively from the start and adapt as the system evolves.

Tencia training is managed by our experienced Business Partners. These experts offer tailored training modules, ensuring that each aspect of Tencia ERP is thoroughly understood and efficiently used within your business context, supporting your organisation’s growth and adaptation to future technological advancements.

Our Business Partners, servicing Australia, New Zealand, and the United Kingdom, are located in all major cities.

For details of your nearest authorised Arrow Business Partner please contact us on 1800 248 264.