Tencia Assist is secure private online portal that helps Arrow Accredited Business Partners navigate various aspects of the Tencia ERP system. This knowledgebase system helps Arrow partners keep up to date with changes, offer feedback, and ask questions about Tencia ERP software to keep their clients informed and ensure the best user experience.

The Benefits of a Tencia ERP Knowledgebase System

Tencia Assist is one of the Partner Tools within the Arrow Partner Intelligence Centre. Tencia Assist provides accredited Arrow Business Partners the comprehensive resources they need to manage questions and provide feedback. This knowledgebase system helps Arrow partners empower their own clients so they can operate Tencia software more efficiently.

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Tencia Assist is essential in informing Arrow Business Partners about software updates that may affect processes, improve security, and streamline functions. Customers of Arrow partners will appreciate knowing what changes to expect and when to expect them.  

While Tencia Assist is not designed to offer support, it is a valuable resource for those looking for quick answers to general questions. Whether it is information our partners or their clients need, the knowledge base is an efficient information source.
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Tencia Assist is an ideal solution for Arrow partners to give Arrow feedback regarding Tencia ERP software. This portal is critical in addressing potential issues for improvement with each software update.

  

Tencia Assist gives Arrow partners across the globe the opportunity to contribute to forums and find solutions to queries from other partners who may have encountered similar issues. As with many other software knowledgebases, community engagement is constructive.

How To Access Tencia Assist

Tencia Assist is just one aspect of the Arrow Partner Intelligence Centre, which gives accredited Arrow partners exclusive access to streamlined services. Additionally, the Arrow Partner Intelligence Centre is one of the benefits of becoming an Arrow Business Partner. Businesses that provide software implementation, systems integration, training, support, and consulting services are the ideal Arrow partners. With a focus on growing their businesses, offering comprehensive product knowledge, support, and training, a driven sales team, and a broad range of clients, your business can also become an Arrow Business Partner. Arrow business partners also have access to an incredible range of other resources.

Arrow partners have exclusive access to:

  • Sales and marketing support, toolkits, seminars, marketing collateral, events, workshops, and more.
  • Free orientation training for new consultants.
  • Qualifying partners can receive discounts on training courses.
  • Access to the Arrow Partner Intelligence Centre.
  • Eligible partners will receive a free licensed copy of ARC Solutions software to use within their organisation.

Arrow Business Partners can use their valid member registration number to log into the Arrow Partner Intelligence Centre.

The Benefits of Arrow Partner Intelligence Centre

The Arrow Partner Intelligence Centre is a thoughtfully designed system that offers accredited Arrow partners a streamlined system from which to log requests, place orders, and view educational videos on the video portal.

To become an authorised Arrow Business Partner, we recommend first referring to the Progress Partner Program Overview. This provides detailed insights into the requirements and steps necessary to become a partner, as well as the tiered structure of the Program. For more guidance, please call our Business Partner Manager on 1800 248 264.